✅ FFM 2026 New Broker Certification Checklist

1. Create Your Account

• Go to CMS Enterprise Portal (https://portal.cms.gov/portal/)

• Select “New User Registration”

• Create your Enterprise ID (EID) and password

2. Request Training Access

• Log in with your new EID

• From the main menu → Choose Your Application

• Select FFM Agent Broker Training

3. Update Your Profile

• Enter your NPN

• Verify name, contact information, and licensed states

• Complete identity verification

4. Access Training

• From the portal → Marketplace Training – Agent Broker

• Select Plan Year 2027 Marketplace Training

• Choose the New Agent/Broker Track

5. Complete Training Modules

• Go through all required modules

6. Take Exams

7. Sign Agreements

• Review and accept the FFM Marketplace Agreements

8. Get Your Certificate

• Download your Completion Certificate

• Save a copy for your compliance and agency records

9. Verify Registration

• Within 24–48 hours, check the Registration Completion List (RCL)

• Confirm your name shows as certified for 2027

• If missing, call Help Desk: 855-267-1515

✅ FFM 2027 Returning Broker Certification Checklist

1. Log In

• Go to the CMS Enterprise Portal: portal.cms.gov (https://portal.cms.gov/)

• Use your existing Enterprise ID (EID) and password.

• If locked out → reset password or call the Help Desk (855-267-1515).

2. Access Training

• From the main menu, select “Marketplace Training – Agent Broker”.

• If “Agent Broker Training” role doesn’t appear, re-request access under Choose Your Application → FFM Agent Broker Training.

3. Update Your Profile

• Enter/update your NPN (National Producer Number).

• Verify your contact info and states you are licensed in.

• Complete identity verification if prompted.

4. Start Training

• Select “Plan Year 2027 Marketplace Training”.

• Choose the Returning Agent/Broker Track (shorter version).

• Go through each module:

5. Take Exams

6. Sign Agreements

• Review and accept the FFM Marketplace Agreements at the end of training.

• This step is required to finalize certification.

7. Get Your Certificate

• Download your Completion Certificate.

• Save a copy for your compliance records.

8. Verify Registration

• Check the Registration Completion List (RCL) within 24–48 hours.

• Make sure your name shows as certified for 2026.

• If not listed, call the Help Desk for troubleshooting.